Hotel Ambra – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Av 41 Sur, Esq Calle 38, Playa del Carmen, 77712,
-
Close to the beach
Great
8.2
7.9
/10
4.2
/5
Loved by Hotel Ambra guests
Clean rooms
Good location
Comfortable bed
Pleasant staff
Good price performance
"Parking in front of the hotel is free."
László from Hungary
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"Rooms are basic, but clean and everything works."
Tim
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"Right across the street from centro maya(strip mall) and there's an otto right down the street (2min walk)."
Isabella
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Budget-friendly hotel opposite Centro Maya shopping center
Location and Surroundings
Hotel Ambra sits directly across from the Centro Maya shopping center, providing guests with immediate access to a large mall with multiple dining options. Playa del Carmen Maritime Terminal is 2.7 km from the hotel, and the ADO Bus Station is within walking distance. Public transportation and taxi services are readily available, making travel to Playa del Carmen Beach and local attractions convenient.
Rooms and Accommodations
Selected rooms at Hotel Ambra include kitchenette options, allowing guests to prepare their own meals during their stay. Each air-conditioned room comes with a private bathroom, a flat-screen TV with streaming services, and a work desk. Room configurations include spacious double rooms suitable for families or groups of budget-conscious travelers.
On-site Facilities
The hotel maintains a year-round outdoor swimming pool with sun loungers and beach chairs for guest relaxation. A sun terrace, garden, and picnic area offer outdoor seating, while the shared lounge provides a space for socializing. Luggage storage services allow guests to store bags before check-in or after checkout.
Dining and Breakfast
A buffet breakfast is served daily, offering American and à la carte choices with warm dishes and juice. The hotel does not have a full-service restaurant, but the location across from Centro Maya provides dozens of nearby dining options. Selected rooms with kitchenettes give guests the freedom to cook their own meals.
Services and Business Conveniences
The 24-hour front desk operates with English and Spanish speaking staff, offering concierge service and tour desk assistance. An on-site business center supports business travelers requiring computer and printing access. Airport shuttle service (paid), car hire, and tour organizing are available through the front desk.
Highlights
Location: Opposite Centro Maya shopping mall
Rooms: Kitchenette options in selected double rooms
Facilities: Year-round outdoor pool with loungers
Dining: Daily buffet breakfast with American options
Services: 24-hour front desk and business center
Access: 2.7 km from Playa del Carmen Maritime Terminal
“This hotel stands out for its modern, clean rooms and its location opposite a large shopping mall, making it quite convenient for necessities. While some feel the prices are a bit high, the access to amenities and proximity to local eateries offer a balanced stay. If you value practicality and ease of access, this could be a solid choice.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Suite
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Double Room
2 persons
35 sq. feet
2 Double beds
Air conditioning
Shower
room details
Deluxe Suite
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.9/10Review score
General
Non-smoking rooms
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Dining
Picnic area/ Tables
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Public Bath
Room features
Air conditioning
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Hotel Ambra Location
Av 41 Sur, Esq Calle 38, Playa del Carmen, 77712,
Explore Playa del Carmen
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
30 minutes' walk
Vibrant main shopping street lined with restaurants, boutiques, and street performers, ideal for a leisurely stroll.
Cenote Calavera
10 minutes' walk
Unique natural swimming hole famous for its crystal-clear waters and jumping spots, offering a refreshing getaway.
Centro Maya
10 minutes' walk
Shopping mall with a variety of stores, eateries, and entertainment options, perfect for families and shopaholics.
Zona Arqueologica Playa del Carmen
20 minutes' walk
An archaeological site showcasing ancient Mayan ruins, providing insight into the region's rich cultural heritage.
Cenote Swimming
10 minutes' walk
Thrill-seekers can swim in Cenote Calavera, a natural wonder with exciting diving spots, perfect for adventurous souls.
Yoga at Parque La Ceiba
16 minutes' walk
A serene spot for morning yoga sessions, inviting relaxation amidst lush surroundings. Classes are often available.
El Hongo
9 minutes' walk
Charming eatery known for its fresh seafood and local flavors, with a relaxed atmosphere and outdoor seating.
La Guada Playa Cantina
9 minutes' walk
Casual cantina offering Mexican dishes and vibrant cocktails, featuring live music and a lively ambiance.
Coco Bongo
10 minutes' drive
Renowned nightlife venue with spectacular shows and live performances, perfect for an energetic night out.
Plaza Las Perlas
10 minutes' drive
Family-friendly entertainment complex featuring movie screenings, arcades, and casual dining options.
Tips on navigating the city
City Centre
Playa del Carmen 24 min · 1.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 28 min · 1.4 mi
Cozumel (CZM) 48 min · 19.6 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 200.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
39
Former name
hotel kavia playa del carmen
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 231 verified reviews
8.4 /10
Great
84 %
Recommend
Breakfast
9.1/10
Cleanliness
8.3/10
Comfort
8.3/10
Facilities
7.9/10
Free WiFi
8.9/10
Location
8.6/10
Paid Wi-Fi
7.1/10
Staff
8.2/10
Value for money
8.2/10
Pros
Modern hotel
Spacious rooms
Good location
Clean rooms
Value for money
Cons
Small bathroom
Noisy trucks
Guest reviews
based on 571 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Ambra
What is the distance from Hotel Ambra to Aeropuerto de Playa del Carmen?
Hotel Ambra is located 5 km from Aeropuerto de Playa del Carmen.
Which nearby attractions are close to Hotel Ambra?
Nearby attractions include Playa del Carmen Maritime Terminal (3 km), ADO International Bus Station (3 km), and Church of Guadalupe (6 km).
What amenities does Hotel Ambra provide for guests?
Hotel Ambra features an outdoor swimming pool, a garden, a shared lounge, and free Wi-Fi.
What types of room amenities are available at Hotel Ambra?
Rooms at Hotel Ambra include air conditioning, a flat-screen TV with satellite channels, and private bathrooms.
What is the check-in and check-out policy at Hotel Ambra?
Check-in at Hotel Ambra starts at 15:00 and check-out is by 12:30.
Does Hotel Ambra offer any business services?
Hotel Ambra includes a business center for guest convenience and provides assistance for organizing tours.
What transport options are available from Hotel Ambra to the city center?
A taxi from Hotel Ambra to the city center costs approximately 70 pesos and takes about 10 minutes.
Which languages are spoken by the staff at Hotel Ambra?
Staff at Hotel Ambra speak English and Spanish.
What is included in the amenities of the rooms at Hotel Ambra?
Rooms at Hotel Ambra are equipped with kitchenettes, flat-screen TVs, and toiletries.